Outside Sales Representative (Bay Area)

NexaMotion Group • South San Francisco, CA

7h • Onsite

About The Position

NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. They are a leading automotive parts distributor across the U.S., Puerto Rico, and Canada, revolutionizing the industry through patent-winning software and technology. With a 50-year history, NMG is dedicated to its customers, team members, and values: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization, with investment in training and development to empower team members to build their future. The Outside Sales Representative will manage and grow installer customer sales in their area of responsibility, building and maintaining relationships and managing a book of business to meet and exceed NMG's installer business sales growth plan. This role serves as the primary face of NMG to installer customers, involving communication of promotions, discussing growth strategies, troubleshooting, assisting with accounts receivable, facilitating product training, communicating product line additions, and offering solutions to grow customer businesses.

Requirements

• Minimum 5 years relevant experience in outside sales-related roles.
• Bachelor’s degree or equivalent work experience in similar role.
• Outstanding communication skills.
• Comfortable with customer facing interactions.
• Excellent interpersonal and influencing skills.
• Strong negotiation experience.
• Relationship building.
• Strong customer service philosophy.
• Proven track record of achieving aggressive growth.
• Strategic thinking skills with strong business analytical skillsets.
• Proven ability to work in a fast-paced, goal oriented environment while setting priorities and managing to deadlines.
• CRM experience.
• Proficiency in MS Office.

Nice To Haves

• Automotive aftermarket experience strongly preferred.
• Dealership relationship management and sales experience preferred.

Responsibilities

• Managing and growing installer customer sales in their area of responsibility.
• Building and maintaining installer customer relationships.
• Managing a book of business that meets and exceeds the NMG installer business sales growth plan.
• Serving as the primary face of NMG to the installer customers.
• Communicating promotional sales initiatives.
• Discussing category growth strategies.
• Troubleshooting and finding quick resolutions to customer concerns and issues.
• Assisting with accounts receivable.
• Facilitating product training.
• Communicating product line additions.
• Assisting with solutions that NMG can offer to grow and develop the customer’s business.
• Implementing sales plans to achieve sales targets.
• Achieving the weekly visit count expectations set by the company.
• Scheduled weekly meetings with branch managers for all locations that the OSR’s book of business conducts business with to ensure customer service expectations are being met.
• Establish and maintain an installer book of business that meets and exceeds year over year sales targets.
• Utilize CRM to record visit interactions.
• Analyze CRM sales data to identify category opportunities to grow customer base.
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals, coordinated in the CRM system.
• Ability to canvas new business opportunities and facilitate the new account set up process.
• Identify and resolve customer concerns or complaints in order to restore or improve upon customer satisfaction.
• Meet company expectations for weekly customer visits.
• Communicate company promotions, sales initiatives and business development programs to customer base.
• Work directly with Regional Manager to develop monthly, quarterly and yearly sales plans.
• Achieve individual monthly, quarterly and annual goals or sales plans as assigned.
• Work as a partner with Branch Manager and Inside Sales Representatives to ensure customer service expectations are being met.
• Work with customers to achieve minimum of 50% of assigned revenue processed through Transend online ordering system.

Benefits

• Embrace a values based culture where we empower our team to make decisions, learn from taking risks and help each other grow professionally.
• Investment in training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level