Outside Sales

Galaxy Service Partners•Kalamazoo, MI
•$80,000 - $100,000

About The Position

Arcem Entry Systems is hiring an experienced Outside Sales Representative / Account Manager for a hunter-style B2B sales role focused on commercial, industrial, and institutional clients in the Kalamazoo / Southwest Michigan market. The person in this role is expected to bring an existing book of business and grow a territory from the ground up, selling commercial door and entry systems, dock equipment, access control, and related building entry solutions. The role includes transitioning an existing book of 10–15+ commercial accounts to Arcem, developing new business, managing the full sales cycle, and maintaining customer relationships. The representative works with service, operations, and dispatch teams to support customer satisfaction and retention, represents Arcem at customer sites and industry events, and travels to company headquarters 1–2 times per month for meetings, training, and alignment. Compensation is a base salary of $80,000–$100,000 plus commission, with commission paid at the time of sale. The company offers a vehicle allowance or company vehicle with a fuel card, as well as medical, dental, and vision benefits. This is an opportunity to become the anchor sales leader in a high-growth regional market.

Requirements

  • At least 3 years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment.
  • Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region.
  • Track record of closing and retaining mid-market commercial accounts worth $10,000–$50,000+ annually.
  • Proficiency with CRM platforms such as Salesforce, HubSpot, ServiceTitan, or similar for pipeline management and forecasting.
  • Strong prospecting skills, including cold calling, LinkedIn outreach, referral development, and territory planning.
  • Valid driver's license and ability to travel regionally and to headquarters monthly.

Nice To Haves

  • Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products.
  • Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments.
  • Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar.

Responsibilities

  • Transition an existing book of 10–15+ commercial accounts to Arcem and serve as their primary relationship owner.
  • Develop new business through outbound prospecting, cold calling, networking, and targeted outreach.
  • Manage the full B2B sales cycle, including lead generation, needs assessment, proposal development, negotiation, closing, and account retention.
  • Maintain accurate pipeline, forecasting, and activity data in a CRM.
  • Collaborate with service, operations, and dispatch teams to support customer satisfaction and account retention.
  • Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market.
  • Travel to company headquarters 1–2 times per month for sales meetings, training, and alignment.

Benefits

  • $80,000–$100,000 base salary plus commission.
  • Commission paid at the time of sale, not on a delayed cycle.
  • Vehicle allowance or company vehicle with fuel card.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Opportunity to become the anchor sales leader in a high-growth regional market.
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