Outside Sales Rep, Heavy Duty Parts

Genuine Parts Company•USA HVP Rancho Dominguez Traction, CA

4d•Onsite

About The Position

The Local Outside Salesperson provide the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.

Requirements

Must be at least 18 years of age
Valid driver’s license
Prior Heavy-Duty parts background or mechanical inclination is required
Exceptional customer service and communications skills (both written and verbal)
Reliable, organized, detailed, and focused

Nice To Haves

Two years of related experience and/or training; or equivalent combination of education and experience is preferred.

Responsibilities

Establish and maintain good relations with customers by providing courteous, efficient, and professional service
Work with the Store Manager to provide business planning designed to reach product and sales goals
Promote entire line of Heavy-Duty products and programs
Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer's representatives
Communicates with customers and leads to identify and understand their product or service needs; leverage parts knowledge to identifies and suggests products and services to meet those needs
Demonstrates the functions and utility of products or services to customers based on their needs
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
Work with manufacturer's representatives to grow customer knowledge of lines
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
Provides periodic territory sales forecasts
Other duties as assigned