Outside Sales, Parts and Service Representative

1 Resource Group•Sanford, NC

17h•Onsite

About The Position

Recruiting for a Outside Sales, Parts & Service Representative for a national family-owned company located in your area. Looking for a motivated professional who wants to play a key role in growing the business. Position offers competitive salary, commission and benefits! This direct hire opportunity is responsible for helping to generate sales to customers for parts, assemblies, truck rebuilds, used parts and pm agreements. Acts as a liaison with the customer. Helps resolve any problems the customer feels he/she has with receiving parts, quality of work performed by serviceperson, quality of rebuilt components, invoicing, and any other problems necessary to maintain rapport with the customer. Quotes service in the field and works with all customer relations and manages and reports to customer details of their comprehensive preventative maintenance plan.

Requirements

High school diploma or GED
Solid customer service background, ideally in parts or technical support.
Exceptional communication and interpersonal skills.
A keen eye for detail and the ability to manage multiple tasks smoothly.
Proficiency in Microsoft Office and familiarity with CRM software.
A high school diploma or equivalent, with additional technical education being a plus.
A clean driving record and the ability to pass a drug screening.

Nice To Haves

Preferred experience in outside parts sales.

Responsibilities

Drive sales for generator parts, service, rentals, and rebuilds across various makes and models.
Engage with customers and provide quotes for services while building lasting relationships.
Pursue new customers in your territory while nurturing current accounts.
Represent our brand at industry tradeshows and conferences, strengthening your network!
Develop strategies to enhance our generator service and rental growth.
Work closely with sales representatives to identify service opportunities.
Provide insightful weekly reports on customer concerns and market demands.
Manage your expenses with accuracy and timeliness!