Outside Parts Sales Representative
About The Position
Increase Parts Sales with existing accounts and prospecting for new accounts in assigned territory. Solicit new business and maintain accounts through face-to- face and phone contacts. Keeps abreast of new products, competition, and pricing trends. Coordinates relationships with New and Used Truck prospects and Service leadership. Promotes the sales of parts and accessories and is an advisor to wholesale or retail customers. In conjunction with Credit Manager, establishes method of payment on wholesale parts and may obtain credit approvals. Follows up on and confirms customer requirements and orders to ensure satisfaction. Completes necessary paperwork for processing warranty claims. Reviews special orders and pricing with Parts Sales Manager for approvals. Deliver orders and pick-up returns from customers. Effectively and efficiently manages required reports and paperwork (budgets, travel, call reports, expense reports, etc.). Maintains customer records and logs.
Requirements
- High-school diploma or GED
- Heavy truck and commercial motor vehicle industry experience
- Must possess effective communication skills.
- Must have ability to effective follow-up with external customers and internal departments.
- Ability to apply common sense understanding to carry out instructions and reach agreed upon outcomes.
- Ability to use creativity to solve problems and meet customer needs within company guidelines.
- Internal and external independent problem solver
- Persistent
- Basic computer skills
- Proven time management skills
Nice To Haves
- 1+ years of inside or outside sales experience with a proven ability to reach, maintain and exceed sales goals/quotas.
- General business courses or sales training
Responsibilities
- Regularly visits to assigned customers and proactively prospects for new customers.
- Communicates parts orders and delivery instructions to counter people.
- Keeps abreast of new products, competition, and pricing trends.
- Coordinates relationships with New and Used Truck prospects and Service leadership.
- Promotes the sales of parts and accessories and is an advisor to wholesale or retail customers.
- In conjunction with Credit Manager, establishes method of payment on wholesale parts and may obtain credit approvals.
- Follows up on and confirms customer requirements and orders to ensure satisfaction.
- Completes necessary paperwork for processing warranty claims.
- Reviews special orders and pricing with Parts Sales Manager for approvals.
- Deliver orders and pick-up returns from customers.
- Effectively and efficiently manages required reports and paperwork (budgets, travel, call reports, expense reports, etc.).
- Maintains customer records and logs.
Benefits
- VERY COMPETETIVE PAY!
- Generous Personal Time Off Plan (PTO)+ Holidays
- Medical, Dental, Prescription & Vision Coverage
- Health Savings Account (HSA) with Employer Contribution
- Flexible Spending Account (FSA)
- 401(k) Savings Plan+ Employer Match
- Employer Paid Basic Term Life and AD&D Coverage
- Employer Paid Long Term Disability Insurance
- Short Term Disability Available with Employer Contribution
- Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
- Company Paid Training
- Employee Assistance Program
- Company Discounts (ex. Verizon Employee Discount)
- Red Wing Shoe Safety Footwear Program
- Annual Tool Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
