HVAC Outside Sales Manager

Sila Services•Presque Isle, ME

1d•Onsite

About The Position

Dave's World (a Sila Services Company) is Maine’s most trusted heat pump installer, with over 20 years of experience and more than 14,000 households and businesses served statewide. Operating from 7 locations, we’re proud to serve every city, hamlet, town, and island of Maine. We can always get there from here! Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work? Come join the Dave's World team and experience what it's like to be a part of a company that also works for YOU.

Requirements

In-home HVAC sales leadership – Proven success managing and developing residential HVAC sales teams in a performance-driven environment.
Structured sales management approach – Demonstrated ability to implement consistent sales processes, routines, ride-alongs, and accountability systems.
Team development & coaching – Strong track record of coaching, mentoring, and training sales reps to improve close rates, average ticket, and overall performance. Currently team consists of 11 OSRs.
Performance management – Experience setting clear KPIs (conversion rates, average sale, revenue per lead), inspecting results, and driving improvement through data.
Turnaround capability – Ability to step into an underperforming team, quickly assess gaps, and implement disciplined action plans to stabilize and grow performance.
Cross-functional alignment – Works effectively with service, install, dispatch, and finance to ensure operational execution supports the sales process.
Accountability & discipline – Holds team members to clear expectations while maintaining a high-performance, professional culture.
Sales strategy & forecasting – Ability to set realistic quotas, manage budgets, and forecast revenue in a fluctuating demand environment.
Pipeline & lead management – Experience optimizing lead flow, improving conversion at each stage, and maximizing ROI on marketing spend.
Recruiting & retention – Proven ability to hire, onboard, and retain high-performing sales talent.
CRM proficiency – Experience with platforms such as ServiceTitan, Salesforce, or similar tools to manage performance and reporting.
Value-based selling expertise – Strong ability to train teams to sell on value, not price, particularly in competitive or price-sensitive markets.
Local market awareness – Understanding of local competition, pricing dynamics, and marketing channels that influence residential HVAC sales.
High ownership mindset—takes accountability for team results and doesn’t defer blame to market conditions.
Strong financial acumen—understands how sales performance impacts margin, profitability, and overall branch health.
Skilled at building culture quickly—can stabilize morale while raising the performance bar.

Nice To Haves

Hands-on player-coach who leads from the front (ride-alongs, call reviews, real-time coaching).
Brings structure to ambiguity—able to create clarity, consistency, and process where it’s currently lacking.

Responsibilities

Managing and developing residential HVAC sales teams in a performance-driven environment.
Implementing consistent sales processes, routines, ride-alongs, and accountability systems.
Coaching, mentoring, and training sales reps to improve close rates, average ticket, and overall performance.
Setting clear KPIs (conversion rates, average sale, revenue per lead), inspecting results, and driving improvement through data.
Stepping into an underperforming team, quickly assessing gaps, and implementing disciplined action plans to stabilize and grow performance.
Working effectively with service, install, dispatch, and finance to ensure operational execution supports the sales process.
Holding team members to clear expectations while maintaining a high-performance, professional culture.
Setting realistic quotas, managing budgets, and forecasting revenue in a fluctuating demand environment.
Optimizing lead flow, improving conversion at each stage, and maximizing ROI on marketing spend.
Hiring, onboarding, and retaining high-performing sales talent.
Training teams to sell on value, not price, particularly in competitive or price-sensitive markets.
Leading from the front through ride-alongs, call reviews, and real-time coaching.
Creating clarity, consistency, and process where it's currently lacking.
Taking accountability for team results and not deferring blame to market conditions.
Understanding how sales performance impacts margin, profitability, and overall branch health.
Stabilizing morale while raising the performance bar.

Benefits

Warm, qualified leads!
401(k) with Company Match
High-quality, Affordable Medical, Dental, and Vision Insurance
Health Savings Account with company contributions
Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
Paid Holidays
Paid Time Off (PTO)
Parental Leave
Special deals/Discounts on a variety of services and entertainment
Yearly Performance Reviews