Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded. This role involves maximizing revenue by selling all facets of the hotel to previous, current, and potential clients, using professional sales techniques to negotiate terms and conditions, and managing accounts to ensure all aspects of solicitation and closing are complete and documented. The position requires coordinating various departments' participation in servicing accounts, maintaining hotel relationships with key accounts to increase customer satisfaction and account revenue, and developing and conducting persuasive verbal sales presentations to prospective clients. The role also includes traveling locally to conduct outside calls, promote the hotel, review competition, representing the hotel at trade shows, and following sustainability guidelines and practices related to HHM’s EarthView program.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree