Outside Sales - HVAC and Plumbing

NORTHEASTERN SUPPLY INC•Elmont, VA

2d•$80,000 - $130,000•Onsite

About The Position

The Outside Sales Representative – HVAC & Plumbing grows sales and increases company profitability by cultivating current customer relationships and developing new business opportunities. This role combines technical expertise in both HVAC and plumbing products with strong relationship-building skills to drive revenue, improve customer satisfaction, and deliver value-added solutions in the wholesale distribution market.

Requirements

High school diploma or GED required
Minimum 2–3 years of outside sales experience in wholesale distribution (HVAC, plumbing, or related industry)
Valid driver's license and clean driving record required
Basic technical knowledge of HVAC and plumbing products and applications
Strong customer service, communication, and problem-solving skills
Proficiency with Microsoft Office suite and CRM systems
Results-oriented with a willingness to be accountable for performance and sales growth

Nice To Haves

Bachelor's degree preferred

Responsibilities

Grow sales by identifying and securing new customers while expanding relationships with existing accounts
Prepare and conduct sales presentations of HVAC and plumbing products, systems, and solutions; provide accurate quotations and pricing in alignment with company policies
Proactively recommend add-on items and promotional products to improve customer satisfaction and increase profitability
Expand and strengthen the dealer network by identifying, recruiting, and onboarding new HVAC dealers while maintaining existing dealer relationships
Follow up on sales transactions to ensure customer satisfaction and resolve issues promptly
Educate customers on HVAC and plumbing terminology, features, and benefits to support informed purchasing decisions
Offer technical support including AHRI match-ups, job site visits, and system recommendations
Demonstrate comprehensive product knowledge and apply competitive market insights to help customers succeed
Serve as the primary liaison between contractors and manufacturers, facilitating communication and ensuring successful project outcomes
Track customer needs, trends, and satisfaction levels to identify opportunities and challenges
Gather and report market intelligence, competitor activity, and pricing trends
Assist customers with marketing strategies and programs to grow their businesses
Use company systems and CRM tools to maintain accurate customer records, track sales activity, and plan future opportunities
Monitor shipment schedules and coordinate with purchasing to ensure timely product delivery
Accurately complete quotes, orders, returns, and special order requests according to company policy
Communicate inventory and demand changes to internal teams
Ensure compliance with all company procedures and policies as outlined in the Employee Handbook