Outside Sales - Forklift Parts & Service Representative

Papé Jobs•Seattle, WA

12d•Onsite

About The Position

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a motivated outside salesperson to join their team. This role offers a lucrative career where earning potential and success are unlimited. The primary focus will be serving as a trusted advisor to customers, selling forklift parts and service packages, and ensuring customers’ equipment operates at peak performance throughout its lifecycle. The representative will be the vital link between Pape’s Parts and Service Departments and the customers who depend on their trucks every day. Pape’ invests in employee growth through robust training programs and continuous support, equipping team members with the tools to succeed. In return for hard work, they offer competitive compensation, exceptional benefits, and a strong work-life balance.

Requirements

Self-motivation and the desire to win.
Excellent communication skills, including the ability to form strong relationships with customers.
Experience planning, developing, and executing sales action plans.
Knowledge and experience in material handling equipment parts and service.
Experience working with CRM software, sales tracking tools, and basic business reporting.
Driver’s license with a good driving record.

Responsibilities

Driving relationship-based sales by understanding customer needs, building rapport, and becoming their go-to resource for all things parts and service.
Providing tailored solutions by recommending the right parts, maintenance, and service packages to maximize uptime and reliability.
Proactively managing accounts, identifying opportunities to grow sales, and helping customers avoid costly downtime through preventative care.
Collaborating internally with technical teams to ensure the highest levels of customer satisfaction and product support.
Serving as a trusted advisor to customers.
Selling forklift parts and service packages.
Ensuring customers’ equipment operates at peak performance throughout its lifecycle.
Keeping customer forklifts running strong after purchase.