Outside Sales Consultant

MRW Lawns Inc•La Plata, MD

About The Position

Outside Sales Consultants generate new business through outside sales techniques, maintain existing customer relationships, and promote lawn care services to residential and commercial clients. They assess customers’ lawn care needs, recommend suitable chemical treatment plans, and sell services, products, and packages. The role also involves coordinating with operations to support timely service delivery and customer satisfaction, and providing feedback to marketing to improve lead generation and promotional campaigns.

Requirements

  • High school diploma or GED.
  • Ability to build rapport and establish trust with customers.
  • Attention to detail and problem-solving abilities.
  • Strong written and verbal communication and interpersonal skills.
  • Ability to learn agronomic terminology and explain it effectively to customers.
  • Ability to learn and use CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools.
  • Goal-oriented, with the ability to meet or exceed sales targets.

Nice To Haves

  • Bachelor’s degree in business, marketing, or a related field.
  • At least 1 year of sales or customer service experience.

Responsibilities

  • Identify and target prospective customers through referrals, networking, and marketing leads.
  • Conduct in-person consultations to assess lawn care needs and recommend suitable chemical treatment plans.
  • Present and sell lawn care services, products, and packages to residential and commercial clients.
  • Build and maintain customer relationships to encourage repeat business and referrals.
  • Follow up on leads and support a seamless onboarding process for new customers.
  • Respond promptly and professionally to customer questions, concerns, and service needs.
  • Plan daily routes and appointments to maximize efficiency and coverage.
  • Track and report sales activities, customer interactions, and progress toward goals.
  • Develop knowledge of the company’s lawn care products and services, including chemical applications and seasonal treatments.
  • Stay informed about industry trends, competitor offerings, and best practices.
  • Work with the operations team to support timely service delivery and customer satisfaction.
  • Provide feedback to the marketing team to improve lead generation and promotional campaigns.
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