Outside Sales Account Manager - Plumbing

Dakota Supply Group•Livonia, MI

3d•Onsite

About The Position

DSG is seeking a Plumbing Outside Sales Account Manager for our Livonia, MI area. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities. At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

Requirements

A High School diploma or equivalent; postsecondary degree is preferred.
A valid driver’s license and acceptable driving record (required).
Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing products.
Strong sales skills, with a proven track record of successful territory development.
3-5 years of sales experience.
Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
A strong attention to detail and ability to follow-through/follow-up.
A general understanding of plumbing software and programs to help customers with designs and rebates.
Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
Excellent time management skills.

Responsibilities

Travel up to 125 miles of branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary
Work with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth
Seek and develop new customer opportunities and accounts
Introduce, promote, and demonstrate new products and marketing programs
Correspond with Branch Manager and Purchasing Agents on changes in product demands
Act as a facilitator for the customer ordering process, including: processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process