Outside Operations Staff
About The Position
Outside Operations Staff provide critical service to members and guests at TPC Harding Park, often serving as the first Club representatives they meet upon arrival. The role supports a smooth and enjoyable golf experience by assisting with golf bags and cars, maintaining golf cars and the practice facility, and helping members and guests as they arrive and depart. This active position involves outdoor work in varied weather conditions, and may require lifting, pulling, or pushing items weighing up to or over 25 pounds. Shifts are scheduled as necessary based on business levels. Travel is not expected, and the position has no direct supervisory responsibilities.
Requirements
- High school diploma or equivalent education.
- Previous customer service experience, preferably in a country club or equivalent setting.
- Valid driver's license.
Responsibilities
- Assist PGA TOUR players, members, and guests with their golfing needs to help ensure a smooth and enjoyable experience.
- Greet and welcome members and guests.
- At opening, move golf cars from the golf car facility to the bag staging area.
- Remove golf bags from members’ and guests’ vehicles and load them onto golf carts; where applicable, drive golf cars to the staging area.
- Provide members and guests with useful information about playing the course, such as explaining that sprinkler-head yardage markers are measured to the middle of the green.
- Provide members and guests with clean, well-operating golf cars stocked with towels, scorecards, pencils, and divot repair material.
- Take dirty golf cars to the washing area, wash and wipe them down, and restock them with clean towels, pencils, scorecards, and divot repair material.
- At closing, move golf cars into the golf car facility and plug them into battery chargers.
- Keep the Golf Car Facility clean and orderly.
- Perform periodic golf-car maintenance and minor special repairs, and update car service records.
- Service the practice facility by operating the picker to mechanically collect golf balls, setting up the facility for play, and replenishing practice balls.
- Patrol the practice tee using a golf cart and pick up trash and practice golf ball bags.
- Rotate practice-facility areas according to the tee maintenance program.
- Collect, clean, and bag balls at the end of play, culling damaged balls to keep range balls in excellent condition.
- Assist members and guests as they depart by ensuring golf clubs are cleaned and carried to and placed in their vehicles by a staff member.
- Work with Golf Shop staff to ensure members and guests follow club rules, including the dress code and beverage policy.
- Ensure members and guests do not carry their clubs to or from the practice facility or in the parking lot or clubhouse areas.
- Perform special projects or other duties as assigned.
Benefits
- Medical, dental, and vision coverage.
- Health Savings Account with employer contribution.
- Wellness Reward Program.
- Life and disability insurance.
- 401(k) with employer match and employer contribution.
- Pet insurance.
- Employee Assistance Program.
- Paid time off and holidays.
- Complimentary employee meals.
- Access to PGA TOUR golf tournaments.
- Tuition assistance.
- Playing privileges and employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
