Outreach Worker
About The Position
Change Grow Live is a charity dedicated to helping individuals change the direction of their lives, grow as individuals, and live life to its full potential. They are seeking a compassionate and proactive individual to join their team in Leeds as an Outreach Worker. This role is dedicated to supporting people who are rough sleeping or at risk of homelessness. The Outreach Worker will work across nights and weekends, delivering street outreach and night shelter support to help individuals make positive changes and move towards stable accommodation. This is a hands-on role that involves engaging with people at all times of day and night, building trusting relationships, and empowering them to express their strengths and aspirations while taking steps towards a more settled future. The position is full-time, 37.5 hours per week, on a fixed-term contract for 12 months. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Requirements
- Experience of engaging and providing meaningful support to individuals with complex support needs.
- Experience of communicating effectively with people requiring support.
- Experience of working in a hostel/supported housing environment.
- Experience of recording relevant sensitive information in a timely manner.
- Knowledge of at least one of the following issues around homelessness; the benefits system, substance use, mental or physical health, the criminal justice system, housing (Social and/or Private Rented).
- Some experience of supporting people who may be affected by homelessness, poor mental health and substance use.
- Knowledge of Safeguarding Procedures and their application
- Experience of working with people in crisis.
- To be able to access and engage with individuals in community settings, which may involve covering significant distances and spending several hours undertaking outreach activities.
Responsibilities
- Going on outreach shifts; these include early mornings, nights, and weekends. The service covers 7 days.
- Engaging with rough sleepers and people involved in street based anti-social behaviour.
- Working in the night shelter/winter accommodation overnight in shifts over a 7 day period.
- Working with partner agencies to support service users to access accommodation, physical and mental health services, substance use treatment services, benefits etc.
- Accurately recording interactions with the people we work with, other professionals, and related support plans.
Benefits
- Dedicated weekly Wellness Hour
- Access to our Wellness Hub
- Comprehensive Employee Assistance Programme
- Extensive training
- Funded learning
- Pathways into senior or specialist roles
- Transparent pay
- Contributory pension scheme
- Additional support through our wellbeing resources
- 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
- Discounts on shopping, cinema trips, holidays and more
- Refer a Friend scheme
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
