Outreach Worker
About The Position
The Outreach Worker is responsible for conducting outreach throughout New York City’s five boroughs, distributing outreach materials, and helping individuals apply for SNAP and other benefits or manage existing benefit cases. The role represents The Fortune Society and its services at health fairs, community events, farmers’ markets, and other community settings. The employee follows a weekly field schedule, reports daily on areas covered, tracks outreach-material inventory, and provides recommendations to improve program outcomes. The position is based at the LIC Service Center and involves travel throughout the five boroughs. Weekend work may be needed.
Requirements
- Bilingual in English and Spanish or English and Mandarin.
- Knowledge of entitlements and eligibility, specifically SNAP in New York City.
- Clear and concise verbal and written communication skills.
- Basic computer skills, including text messaging, email, and internet navigation.
- Ability to provide partner feedback to the supervisor.
- Ability to find addresses, read maps, and arrive at specific locations on time.
- Ability to carry printed outreach materials, work outside, and stand in one location or walk around an area.
- Ability to travel as required throughout the five boroughs to conduct outreach.
Nice To Haves
- Previous outreach experience.
- High school diploma or equivalent.
- Relevant personal experience.
Responsibilities
- Represent The Fortune Society and its core services professionally at health fairs, community events, farmers’ markets, and similar settings.
- Work collaboratively with community-based organizations to connect participants with SNAP and other benefits as needed.
- Distribute printed outreach materials to individuals and groups, including as part of presentations.
- Attend monthly SNAP taskforce meetings and trainings related to SNAP eligibility.
- Follow the weekly field schedule provided by the supervisor and submit accurate daily reports of areas covered.
- Maintain an inventory of outreach materials used in the field and report material use and locations covered to the supervisor.
- Identify individuals or households that may be eligible for SNAP.
- Organize and present information effectively in formal and informal group settings.
- Research outside organizations and network with them to schedule presentations.
- Work effectively both independently and collaboratively.
- Provide real-time, actionable recommendations to help maximize program outcomes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
