Outreach Worker
About The Position
The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support people living with developmental and intellectual disabilities, autism, and mental health challenges. This active, community-based role helps participants build independence through assistance with daily living tasks, access to resources, and stable housing. The Integration & Community Living (ICL) program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully in their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. MHA has over 60 years of experience supporting transitions from institutional settings into homes where individuals can build skills, make choices, and participate in community life. Services include supported and shared living, emergency respite, and privately funded care, all designed to promote independence, dignity, and community connections. The position pays $19–$21 per hour. The listed schedule is Sunday through Thursday, 10:30 a.m. to 6:30 p.m., for 40 hours.
Requirements
- Valid driver’s license, automobile insurance, and a safe, reliable vehicle.
- Compassionate, patient, and adaptable approach, with enjoyment of working independently.
- Strong communication, time management, and organizational skills.
- Ability to pass CPR and first aid certification; training is provided.
- Ability to pass a background/CORI check.
Nice To Haves
- High school diploma or equivalent preferred.
- Six months of experience in human services is a plus.
Responsibilities
- Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions.
- Teach and model independent living skills, including budgeting, cooking, cleaning, and socializing.
- Provide transportation to appointments, errands, and community activities.
- Coordinate with healthcare providers, Social Security offices, and other community resources to support participant needs.
- Respond to emergencies and ensure participant safety and well-being.
Benefits
- Medical, dental, and vision health care plan
- Retirement plan (403B, IRA)
- Paid time off, including vacation, sick time, and public holidays
- Family leave, including maternity and paternity leave
- Long-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
