Outreach Worker, Youth Enrichment Services (YES) (BIVO)

CAMBA•New York, NY

9d•$26 - $26•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Outreach Worker (OW) is responsible for engaging high-risk youth and supporting violence prevention efforts in schools and surrounding communities. This position involves building meaningful relationships with participants, facilitating structured sessions, and ensuring safe passage to and from school. The Outreach Worker acts as a mentor and role model, promoting positive behaviors and addressing conflicts before they escalate.

Requirements

High School Diploma or HSE High School Equivalency and three two years of applicable experience
Relevant experience as described above, preferably in a mid-sized (250+ employees) organization.
Good written & verbal communication.
Computer literacy in Microsoft Office Suite.

Responsibilities

Facilitate structured sessions during the school year, providing workshops, group discussions, or mentorship activities focused on topics such as conflict resolution, violence prevention, and positive youth development.
Work closely with safety staff to identify and engage at-risk youth.
Serve as a visible, approachable presence during school hours to build relationships with students.
Detect, interrupt, and mediate conflicts involving students both inside and outside the school.
Respond to crisis situations promptly, deescalating conflicts and preventing violence through intervention and mentorship.
Collaborate with school personnel and local law enforcement to address incidents and identify recurring "hot spots" for potential conflicts.
Provide safe passage for students at least twice weekly (four times weekly for campus schools), ensuring a visible and supportive presence along common routes to public transportation and other high-risk areas.
Assist in identifying and addressing conflicts that arise during dismissal or early after-school hours.
Actively recruit high-risk youth into the program, providing ongoing support to address their needs and challenges.
Establish trust-based relationships with participants, offering guidance and encouragement to help them navigate personal and academic challenges.
Mentor participants on prosocial behaviors, life skills, and conflict resolution.
Support marketing efforts, including distributing program materials to the school and surrounding community.
Document participant interactions, outreach efforts, and mediation activities, maintaining accurate and confidential records.
Participate in regular team meetings and required training sessions to stay informed of program updates and best practices.
Support program events and activities, providing on-the-ground assistance and mentorship to participants.
Maintain open communication with the Lead Mediation Specialist and staff to ensure effective service delivery and perform other duties as assigned by the Lead Mediation Specialist or Program Director.
Other duties as assigned.