Youth Outreach Worker - SWAG

Carlington Community Health CentreOttawa, ON
CA$27 - CA$32Onsite

About The Position

Carlington Community Health Centre is a non-profit organization dedicated to addressing pressing healthcare challenges and improving community health and well-being. They achieve this by employing skilled professionals and fostering trusting relationships with clients, offering a wide range of health and social services. The organization aims to help community members resolve problems and advance concerns through organizational support and advocacy for local groups. Their mission is to improve, support, and promote the health and well-being of the diverse communities they serve. Carlington Community Health Centre is seeking a Youth Outreach Worker for its SWAG program. This is a temporary position from September 2026 to July 2027, with a possibility of extension. The role requires availability for afternoon and evening work (2:30 PM - 6:30 PM, Monday through Thursday) and occasional weekends. Applications are reviewed on a rolling basis, so early application is encouraged.

Requirements

  • Bachelor’s degree from a recognized university in a relevant discipline or equivalent combination of some post-secondary education and significant experience in Youth program development, implementation and group facilitation.
  • 3-5 years of full-time experience working with vulnerable youth in community settings, providing support related to social, family, and academic challenges.
  • Proven experience in organizing and facilitating group activities for youth.
  • Experience in program development, implementation, monitoring, and evaluation, with a preference for youth or mentorship programs.
  • Experience building networks and partnerships with community services and youth organizations.
  • Knowledge of challenges faced by youth in culturally diverse, low-income communities and experience with marginalized populations.
  • Background in health promotion, community development, and after-school or homework programs.
  • Experience working in non-profit, community-based organizations.
  • Understanding of group dynamics and facilitation techniques, particularly for culturally diverse youth.
  • Knowledge and experience in crisis intervention principles, supportive counseling, group work, outreach, and mentorship.
  • Skilled in event coordination, partnership-building, and engaging youth in sports and well-being activities.
  • Familiarity with Ontario secondary school curriculum and strategies for supporting students with diverse educational needs.
  • Strong knowledge of community resources for youth support, including emotional and social development services.
  • Proficiency in case management, crisis intervention, and supportive listening techniques.
  • Excellent communication skills and the ability to work effectively within a multi-disciplinary team.
  • Computer literacy, including proficiency in Microsoft Office, client database software, and electronic record-keeping.
  • Fluency in English is required.
  • Availability for late afternoons, evenings, and occasional weekends.

Nice To Haves

  • Regular access to a vehicle and a valid driver’s license is an asset.

Responsibilities

  • Develop and facilitate SWAG group activities and one-on-one support, promoting youth welfare, academic progress, and social development.
  • Ensure SWAG aligns with program objectives, balancing academic support, social and recreational activities, mentoring, healthy nutrition, and life skills development.
  • Conduct preliminary assessments, provide supportive listening, and crisis intervention; coordinate ongoing support with team members focused on case-management and individual support.
  • Work with school staff, students, and parents to identify and address needs, linking them to academic, social, and emotional resources and identifying gaps in support.
  • Plan, organize and facilitate workshops, outings, and community events tailored to the identified needs of participants.
  • Plan and support community youth activities, ensuring the smooth operation of the youth program and assisting team members as needed.
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