Outreach Worker Supervisor - West

Good Shepherd Services•Bronx, NY

18h•Onsite

About The Position

The Outreach Worker Supervisor works with program staff, community residents, businesses, and community-based organizations to implement strategies that reduce and prevent shootings and killings in designated hot spot areas of the Bronx 46th Precinct, including Fordham, University Heights, Morris Heights, and Mount Hope. The supervisor assists the Program Manager with coordinating community mobilization and public education activities, supervising program staff, and conducting community outreach. The role is based on Jerome Avenue in the Bronx and is listed as 35 hours per week, exempt. The supervisor plans staff activities, coordinates responses to violence, builds community relationships, supports at-risk youth through case management and referrals, documents program work, and helps ensure staff use trauma-informed practices.

Requirements

In-depth knowledge of neighborhoods in the Bronx 46th Precinct.
Demonstrated ability to conduct effective community outreach and mobilize community efforts.
Experience and knowledge of at-risk and gang-involved young people, including the ability to work effectively with high-risk teenagers and young adults.
Excellent communication skills and the ability to communicate clearly, effectively, and collaboratively with staff at all levels, program participants, and community members.
Proficiency with computers and handheld devices, including databases and common office programs.
Ability to work a highly flexible schedule that includes late evenings, weekends, and holidays.
Ability to walk 30 blocks and travel by public transportation.
Ability to pass drug screening.
No pending criminal cases or prior convictions for sexual assault, child abuse, or domestic violence.
Commitment to working toward positive community change.
Commitment to working from a strength-based, trauma-informed youth and family development perspective.

Nice To Haves

Residence within the area.
Criminal justice history, provided the candidate is not under current criminal justice supervision.
Valid, clean New York State driver's license.
Bilingual Spanish-English ability.

Responsibilities

Supervise Outreach Workers, approve data, and plan daily and weekly activities with staff to ensure effective street interventions.
Review shootings and other significant violent occurrences with the Program Manager and staff, and plan immediate community responses and other interventions.
Investigate the causes of shootings and killings to help mediate situations and prevent retaliation between individuals and groups.
Conduct individual and team-based community outreach to build relationships with young people, residents, businesses, faith communities, and service agencies in the catchment area.
Represent the program at relevant community meetings and mobilize participants to develop coordinated anti-gun and anti-violence messaging.
Organize and lead community mobilization activities with the Program Manager, including responses to shootings, rallies, planning meetings, coordination meetings, and public education activities.
Assist the Program Manager in engaging, motivating, and coordinating core and other volunteers.
Assist with developing and distributing public education materials, including flyers, posters, stickers, and social media postings.
Work with the community, other outreach programs, and local law enforcement to obtain information that may help prevent further violence.
Document work, shootings, acts of violence prevented, risk notes, and referrals in the DOHMH-approved database; coordinate and review staff documentation.
Identify gang-involved youth and youth at risk of joining gangs, and provide case management to address current problems and prevent future ones.
Provide clients with support and connections to community programs and opportunities, such as employment programs, GED programs, drug treatment, and mentoring.
Attend meetings with law enforcement, prosecution, probation, and agencies such as community boards to coordinate violence-reduction efforts.
Participate regularly in meetings coordinated by MOCJ/ONS, DOHMH, and GSS, as required.
Help ensure the program is informed by trauma-informed practice and that staff are trained in it, which may include adopting the Sanctuary Model.
Perform other duties as assigned.