Outreach Specialist

EDUCATION AND LEADERSHIP FOUNDATION•Fresno, CA

15d•$17 - $20•Onsite

About The Position

The Outreach Specialist advances the Education and Leadership Foundation’s mission by building trust and awareness across diverse communities and expanding access to its programs. The role conducts culturally responsive outreach, education, and program coordination for services including tax preparation, summer and winter camps, afterschool support, recycling services, Know Your Rights education, community awareness, and other special projects. The Specialist engages community members through canvassing, tabling, phone banking, public events, workshops, and individual or group presentations, and provides accurate information and referrals to ELF programs and community partners. The position also supports program operations and administration, including tracking outreach activity, maintaining records and materials, coordinating event logistics, organizing files, and supporting activities across ELF programs as assigned. Work takes place in office, community, and event settings, both indoors and outdoors, including in extreme weather. The role involves independent work as well as collaboration with staff, volunteers, interns, and contractors.

Requirements

High school diploma or equivalent (GED).
Valid California driver’s license, proof of auto insurance, and reliable transportation.
Bilingual English/Spanish, with strong written and verbal communication skills.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Strong interpersonal skills and a friendly, community-first mindset.
Excellent organizational skills and attention to detail.
Ability to work independently and manage multiple priorities.
Flexibility to work evenings and weekends.
Ability to communicate clearly in person, by phone, and in group settings.
Ability to read and interpret outreach and administrative materials.
Ability to use hands and fingers to type, operate a phone or tablet, print, scan, and handle materials.
Ability to sit or stand at a desk, table, or outreach booth for extended periods.
Ability to lift and carry materials typically weighing up to 25 pounds.
Ability to walk, bend, set up tables or tents, and stand outdoors for prolonged periods, sometimes in high heat or changing weather.

Responsibilities

Lead and support outreach activities as assigned.
Present information about ELF programs at public events and in group or one-on-one settings.
Support door-to-door outreach, canvassing, tabling, phone banking, and other community engagement.
Assist with planning and executing ELF events, workshops, and program-specific outreach, including recycling and educational campaigns.
Adapt outreach approaches based on team direction and community feedback.
Participate in indoor and outdoor community events, including during extreme weather.
Provide individuals and families with relevant resources and accurate referrals to ELF programs and community partners.
Maintain current knowledge of ELF services and events.
Track and report outreach metrics using designated data-entry tools.
Maintain timely, organized records of outreach activities, client interactions, and referrals.
Maintain shared office and outreach materials, including printed resources and workshop supplies.
Provide support across ELF programs and initiatives as assigned, which may include camps, tax clinics, afterschool programming, recycling efforts, Know Your Rights workshops, or community events.
Assist with event preparation, logistics coordination, file organization, and maintaining a clean, welcoming environment.
Support internal communication and coordination for assigned program activities.