Outreach Services Assistant Director NF-03

United States Army Installation Management Command • Fort Hood, TX

16h • Onsite

About The Position

The Outreach Services Assistant Director is located in Parent & Outreach Services at Fort Hood, Texas. The position assists the Child and Youth Services (CYS) Parent and Outreach Services program with planning, oversight, and implementation of Parent Central Services. It supports recruitment and hiring of qualified personnel using Army Standard Position Descriptions and uses the Child and Youth Management System (CYMS) to maintain accurate patron, fee, enrollment, waiting-list, funding, and program-activity information. The role also promotes parent involvement and education and helps implement procedures for fee policies, waiting lists, child placement, and registration and enrollment.

The position requires travel to on- and off-post locations, a current health assessment and required immunizations, successful background checks and training, and the physical ability to lift and carry up to 40 pounds and routinely walk, bend, stoop, and stand. Duties may be performed indoors and outdoors.

Employees working at least 15 hours per week may receive a CYS childcare fee discount: 100% for the first child and 25% for each subsequent child. Incentives and bonuses will not be paid. CYS employees are eligible for commissary privileges. The role is part of a pay-banded system; Sunday premium and night differential pay may be authorized. Permanent Change of Station costs are not authorized.

Requirements

• Successful completion of an undergraduate degree with at least 24 semester hours of major study directly related to CYS Services, such as early childhood, elementary, secondary or special education; child/youth development; psychology; youth program administration; or a closely related field; OR equivalent courses totaling 24 semester hours plus appropriate experience or additional coursework providing comparable knowledge.
• At least 24 months of experience working with child and/or youth programs.
• Experience in child and youth program administration.
• Ability to plan and organize problems, identify significant factors, gather pertinent data, and recognize solutions.
• Ability to communicate effectively orally and in writing in English.
• Physical ability to lift and carry up to 40 pounds and routinely walk, bend, stoop, and stand.
• Meet qualification, eligibility, and background requirements; a one-year probationary period may be required.
• Complete employment verification and required pre-employment checks, including a Child Care Tier 1 background investigation; successfully complete and maintain the Crime Control Act requirements.
• Satisfactorily complete training requirements and demonstrate on-the-job competency.
• Maintain a current health assessment documenting good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy, including annual influenza vaccinations.
• Provide a resume of two pages or less that clearly demonstrates relevant experience, skills, knowledge, and abilities.
• Provide proof of education and supporting transcripts when applicable; foreign education must be evaluated as equivalent to an accredited U.S. education program or receive full course credit from an accredited U.S. college or university.
• Direct deposit and a Social Security Card are required.

Nice To Haves

• At least two years of experience working in Parent Central Services processing and completing CYS registrations.
• At least two years of experience using CYMS for data input, retrieval, maintenance, and reports to keep patron information, fees, enrollment, and program activities accurate and current.
• At least two years of experience managing the waitlist process, including MilitaryChildCare.com.
• At least two years of experience reviewing and processing Multidisciplinary Inclusion Action Team (MIAT) paperwork.

Responsibilities

• Assist with planning, oversight, and implementation of Parent Central Services.
• Assist with recruiting and hiring qualified personnel using Army Standard Position Descriptions.
• Use and monitor the CYMS database to collect and maintain accurate patron, fee, enrollment, waiting-list, funding-requirement, and program-activity information.
• Implement a program that encourages parent involvement and provides parent education opportunities.
• Help implement procedures for fee policies, waiting lists, child placement, and registration and enrollment.
• Travel to on- and off-post locations as required.

Benefits

• CYS childcare fee discount for employees working at least 15 hours per week: 100% for the first child and 25% for each subsequent child.
• Commissary privileges for CYS employees.
• Regular full-time and part-time employees are eligible for health and life insurance, 401(k) and retirement plans, paid personal time off, and federal holidays.
• NAF flexible employees may participate in the NAF 401(k) plan; some may also be eligible for health insurance.
• Some employees may have access to professional development, training, education, and certification programs.
• Access to some on-base facilities, including fitness centers and libraries.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager