Outreach Representative

BioTalent Canada•Ottawa, ON

9d•CA$51,931 - CA$57,701•Hybrid

About The Position

The Outreach Representative plays a key role in increasing awareness of and participation in BioTalent Canada’s employer support programs and research projects. As part of engaging with bioscience employers across Canada, this position involves cold outreach to new contacts, replying to inbound inquiries, and identifying other relevant resources, products, or services that best meet individual needs. Reporting to the Manager, Outreach, the Outreach Representative works together with the Outreach team to meet targets and generate leads. This job posting is for an existing vacancy, for a 1-year contract, with the possibility of permanency if extended.

Requirements

Positive and affable team player, who thrives in high performing teams
A passion for making connections and providing excellent client service, with 2 years inside sales/outreach marketing experience or related experience
Results-oriented mindset with a drive to succeed, reach targets, and experiment with new approaches
Strong active listening skills and confident presentation skills
Ability to prioritize and manage time effectively
Clear and professional written and verbal communication skills to engage with internal and external clients
Proficiency with MS Suite, digital tools including the use of AI, and experience with CRMs
Collaborative and mission-driven approach to support impactful projects in life-changing science
Commitment to learning, practicing and upholding our core values of diversity & inclusion, collaboration, transparency, leadership, curiosity, a science-infused & data-driven approach, and impactful outcomes
Post-Secondary degree/diploma in a relevant discipline or equivalent in experience

Nice To Haves

Proficiency in both of Canada’s official languages
Knowledge of/experience in the bioscience/healthcare industry in Canada

Responsibilities

Research, prospect, and develop potential connections, through various channels such as cold calls, emails, and social media platforms
Respond to inbound inquiries about BioTalent Canada’s programs and projects
Actively engage with employers and other key industry players for participation in BioTalent Canada’s programs and projects
Research leads/prospects to identify key contacts and qualify opportunities
Develop and maintain relationships, using active listening and curious questioning to best understand the needs of employers
Transfer qualified opportunities to appropriate team members for further business development actions
Track all activity and progress in the client relationship management (CRM) system
Prioritize lead generation efforts alongside the regular requirements of the role
Assist with other project deliverables and teams as required in a dynamic work environment