Full-Time 40-hour Outreach Guide - Anythink Community Engagement (Bilingual Spanish speaking preferred)

Anythink•Northglenn, CO

6d•Hybrid

About The Position

At Anythink, we believe that everyone is creative, and that creativity comes in many forms. As Outreach Guide, you are an ambassador and a connector-bringing library services beyond our walls and into neighborhoods, schools, senior centers, community events, and Express Libraries. You love being out in the community, meeting new people, building authentic relationships, and connecting individuals to the resources they need. You design informal learning opportunities that create magical, transformative experiences that inspire. You are knowledgeable about what's trending in the book world and can recommend something for any age. You are excited to work with the Outreach Manager and team to build strong partnerships with local organizations and identify opportunities to reach underserved populations. Through your work, you expand access, strengthen connections, and leave every community member feeling valued, inspired, and excited about what the library can offer. Curious about Express Libraries? At Anythink, Express Libraries are a self-service location that offer curated collections, technology access, and essential library services in community-centered spaces, expanding access beyond traditional branch buildings. You will coordinate programs, manage Express Library and outreach collections, and ensure that every interaction reflects the welcoming spirit of our library. If this describes you, being an Outreach Guide at Anythink could be your dream job.

Requirements

Bachelor's degree required
Presentation or training experience
Continuous learner
Digital literacy
Good driving history
Strong sense of responsibility to drive the 36ft bookmobile and the van
Ability to pass a drug test and a non-DOT physical exam
Ability to perform a physically demanding job, including loading and unloading books for the bookmobile

Nice To Haves

Bilingual Spanish speaking preferred
MLS or Master's degree preferred
Library or bookstore experience preferred

Responsibilities

Create amazing experiences for library customers.
Connect customers with information they seek in person, over the phone, or via email.
Develop and implement outstanding experience zone programs.
Serve as a trainer and program coordinator at Express Libraries, on the bookmobile, and at outreach events.
Develop and conduct programs, presentations, and workshops, and create participatory experiences for customers.
Teach library customers and staff how to use technology, from e-readers to online databases.
Serve as a reference go-to person in the library.
Design "how-to" training for library customers and staff on library basics (e.g., copier 101, self-checkout, using the Anythink mobile app).
Ensure collections are timely and fresh, and displays are refreshed and visually appealing.
Offer meaningful recommendations of the latest books, movies, and music.
Adapt approach with library customers at Express Libraries, bookmobile, and outreach programs.
Share knowledge about library operations while entertaining groups.
Teach new users about basic computer skills and more advanced technology topics (e.g., creating music, transferring images, creating presentations using STEM philosophy and authentic learning).
Make connections that enrich the library customer experience by connecting customers with online resources, developing creative displays, and creating transformational programming.
Take on lead responsibilities, including acting as person in charge, training staff on operating procedures, and leading other staff.
Present workshops for the local area.
Serve as the branch liaison to committees, schools, or other task forces.
Welcome new and current customers in communities and Express Libraries, connecting them to library offerings (e.g., registering for a library card, requesting materials, assisting in the copy center, walking through basic computer needs).
Perform safety checks to prepare the bookmobile for the road and ensure safe landing and launching at each destination.
Jump in and help in different areas as needed.
Share ideas on District committees.