Part-time 25 hour Concierge - Anythink Commerce City (Bilingual Spanish speaking preferred)

Rangeview Library District (Anythink)•Commerce City, CO

1d•Onsite

About The Position

You're the essence of the customer's experience at the library. You greet people with a smile and welcome them into our library. You enrich people's lives through meaningful dialogue about our products and services. You earn trust by being knowledgeable about our products and making recommendations that connect with the customer. You help our library customers find the fuel and the spark to unlimited ideas and opportunities. Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm?

Requirements

High school degree
Computer literacy
MS office proficiency

Nice To Haves

Some college preferred
Bilingual Spanish speaking preferred
Library or bookstore experience preferred

Responsibilities

Warmly welcome customers into our library and ensure a great experience and a fond farewell.
Provide an amazing library experience to each and every customer by helping them find the book they want or assisting them with self-checkout services.
Take pride in our library, ensuring it is clean and tidy and the displays are refreshed and looking beautiful.
Talk to our library customers about the promotions, programs and services available at the library.
Offer meaningful recommendations of the latest books, movies and music.
Orchestrate the opening and closing of the library; when we open our doors, the branch is clean and tidy and we are ready for the day's adventure.
Look after our experience zones, ensuring they are stocked, clean and tidy and ready to provide a positive and memorable experience for our customers. This may include coordination of any video feed display, special feature maintenance, floral service or any other interactive components to the zone.
Register customers for a library card, help them with a fee, request a book through RLD or ILL, assist them in our copy center, or walk them through their basic computer needs.
Help library customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet.
Act as the knowledgeable trainer on our copy center and technology throughout the library.
Understand the needs of the library customers and connecting them to the right person at the right time.
Manage cash, counting cash and reconciling cash balances.
Lend a hand if needed for programs and promotions.
Share great ideas on district committees.
Answer phones, reserve meeting rooms for patrons, and identify collection needs based on customer comments.
Do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.