Outreach Coordinator

Avenues Recovery•Norfolk, VA

3d•Hybrid

About The Position

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers offering highly individualized treatment across various levels of care. The Outreach Coordinator will be responsible for educating communities and potential referral sources about Avenues' services, emphasizing its suitability for individuals struggling with substance abuse and mental health conditions. This role involves developing and maintaining working relationships with a diverse group of professionals, including hospitals, providers, therapists, attorneys, and probation officers. The coordinator will also attend outreach events, conferences, and meetings to market the Avenues brand, provide in-service trainings, and facilitate individual and family crisis intervention when necessary. Collaboration with the admissions team, executive and clinical directors, and direct reporting to the National Director of Community Outreach and Clinical Partnerships are key to driving steady admissions. Daily activities and documentation will be maintained via Salesforce. This is a hybrid role, predominantly remote, focused on building and maintaining referral relationships within the local community, serving as a mobile extension of the on-site facility to ensure the Avenues brand is known and trusted.

Requirements

Experience within the substance abuse field, direct Outreach experience preferred, admissions, clinical or medical experience.
High School diploma/ GED or Bachelor's in Communications or Marketing preferred.
Valid and current state-issued driver's license and vehicle.
Excellent interpersonal skills, written communication skills.
Authentic, trustworthy and impactful personality.
Confidentiality, collaboration, and time-management skills a must.

Nice To Haves

Direct Outreach experience
Bachelor's in Communications or Marketing

Responsibilities

Educate communities and potential referral sources about services available at Avenues as well as what makes us the best choice for those struggling with substance abuse and mental health conditions.
Develop and maintain working relationships with hospitals, providers, therapists, attorneys, probation officers, relief workers, and other SUD treatment programs.
Attend outreach events, conferences, meetings etc. and market the Avenues brand.
Provide in-service trainings and addiction education for potential referral sources.
Facilitate individual and family crisis intervention as necessary.
Collaborate with admissions team, executive and clinical directors, and directly report to National Director of Community Outreach and Clinical Partnerships, to drive steady admissions.
Maintain documentation via salesforce on daily activities.