Outreach Coordinator - Care Coordination (62393)

UNIVERSITY SETTLEMENT SOCIETY OF NEW YORK•New York, NY

3d•$65,000 - $70,000•Onsite

About The Position

University Settlement partners with 40,000+ New Yorkers in Lower Manhattan and Brooklyn every year to build on our collective strengths as we achieve healthy, stable, and remarkable lives. For nearly 140 years, we’ve fought poverty and systemic inequality by building highly effective social services in collaboration with our neighbors. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, and creating space for responsive cooperation. Joining with our neighbors to make stable foundations where people of all ages can grow and pursue their dreams, we build community strength. We infuse a commitment to civic engagement, equality, and communal action into each of our programs, which include early childhood education, youth development, healthy aging, mental health and wellness, English classes for adult immigrants, community centers, and the arts. New York States Medicaid Health Home initiative offers care management for beneficiaries with intensive, high-cost service needs. The health home model provides the basis for unified systems of care to coordinate and integrate physical and behavioral health care, chemical dependence treatment, and social services provided to health home members. The target population is: children/youth ages 0 - 21 who have: two or more chronic conditions or one single qualifying condition of Serious Emotional Disturbance (SED) or HIV/ AIDS or Trauma/at risk for another condition.

Requirements

BA in related field and at least two years experience working with children, preferably in a mental health.
Must demonstrate ability to engage hard to reach population.
Strong interpersonal skills including tact, diplomacy, patience, professionalism and social perceptiveness.
Excellent verbal and written skills required.

Nice To Haves

Bilingual in Chinese or Spanish a plus.

Responsibilities

Provide home and community-based services to a reduced caseload of clients with varying needs, a minimum of two visits a month with additional modes of contact as deemed clinically appropriate
Collaborate with service providers, maintain complete care management health records and provide crisis intervention, prevention and resolution as required.
Provide on-call rotation duties, and coverage as needed.
Conduct on-going outreach, including outreach presentations for the program.
Nourish and cultivate new and existing program partnerships with key stakeholders, community organizations, and hospitals to establish a solid referral network.
Other duties, as assigned by the Program Director.