Outreach Coordinator- Bilingual (Travel Required)

Village Care•New York, NY

6d•$25 - $28•Hybrid

About The Position

VillageCareMAX is looking for a motivated individual for this Full-Time role to provide assistance to members in coordinating services. The Outreach coordinator's primary focus is to ensure that our community of members complete their preventive care exams and assist in scheduling those exams. Outreach Coordinators will handle all outbound communications to our members via phone calls and mail correspondence.

Requirements

3+ years job related experience
Excellent communication skills
Organizational skills
Problem solving skills
Bilingual Required
Must be able to travel to office and monthly events
Must reside within the New York Tri-State Area - NY, NJ, or CT

Responsibilities

Handling all incoming telephone calls and answering questions for members and providers.
Assist members in accessing all necessary covered and non-covered services in conjunction with plan of care.
Contact members and engage in QA conversations/questions.
Inquire if members had preventive care exams and confirm appointments.
Assist members in arranging appointments with physicians and other health care providers, and coordinate pick up /drop off transportation to and from scheduled appointments.