Bilingual Outreach Coordinator/Receptionist - District

Concord Community Schools • Elkhart, IN

20h • Onsite

About The Position

Serves as a first point of contact for visitors to the Concord Education Center, greeting them in a professional manner and contacting the appropriate employee to assist them. Provides district-level translation and interpretation services as needed. This role is a key member of the Education Center front office team, ensuring consistent, high-quality customer service for Concord families, staff, and community members. It provides outreach and communication services for new and returning families, with an emphasis on serving Spanish-speaking families, and acts as a district resource for bilingual communication, helping families access information, services, and support.

Requirements

• Fluent in Spanish and English.
• Able to plan, organize, and multitask, managing multiple projects and phone calls simultaneously.
• Demonstrates a high level of interpersonal skills necessary to consistently interact with visitors, clients and staff members in a professional, courteous manner that reflects a positive image upon the district.
• Able to prepare written reports and correspondence effectively to a variety of internal and external contacts.
• High school diploma required.

Nice To Haves

• Familiarity with Google suite, including email, calendars, and other basic office functions preferred.
• Additional education, training, or related experience preferred.
• Other qualifications that the School Board may require.

Responsibilities

• Serve as a key member of the Education Center front office team, ensuring consistent, high-quality customer service for Concord families, staff, and community members.
• Provides outreach and communication services for new and returning families, with an emphasis on serving Spanish-speaking families.
• Serve as a district resource for bilingual communication, helping families access information, services, and support.
• Provide written translation of district documents, forms, letters, and other communications to support effective communication with multilingual families.
• Provide oral interpretation services for phone calls and district-level family interactions as needed.
• Answer incoming calls, respond to emails and messages, and direct inquiries to the appropriate individual or department.
• Collect, distribute, and prepare incoming and outgoing mail and correspondence.
• Greet and assist new families with student enrollment, including completion of enrollment paperwork and communication with school secretaries and other departments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED