Outreach Clinical Coordinator

Howard Center•Burlington, VT

12d•Onsite

About The Position

Provides community-based, low-barrier support to individuals experiencing mental health and/or substance use challenges and/or unmet social service needs.

Requirements

Master’s degree
Four years of relevant experience
Valid driver’s license and access to a personal vehicle.
Knowledge of community resources.
Strong engagement, de-escalation, and conflict resolution skills.
Ability to problem-solve and navigate complex systems of care.
Working knowledge of the Vermont System of Care and emergency services.

Responsibilities

Conduct initial screenings with community members to determine appropriate support, services, or referrals.
Build and maintain relationships with community members, law enforcement, emergency medical services, providers and community partners.
Provide referral services to members of the general public. This includes but is not limited to referring people for assistance with housing, addiction and mental health needs.
Facilitate meetings between members of the public in need and community organizations that can provide assistance. These organizations include the local community mental health agency, the local recovery centers, the local anti-poverty agency, the school department, other city departments, and any other agencies that can assist with the goal of helping people in need
In coordination with the South Burlington Police, and on an ongoing basis, review police and fire activity logs including but not limited to domestic disturbances, drug overdoses, suicide attempts, death investigations, etc. for the purpose of identifying possible unmet social needs and refer the involved parties to appropriate services.
In coordination with the South Burlington Police Department, and on an on-going basis, review incidents involving high volume users of public safety services for the purpose of identifying possible unmet social needs and refer to appropriate services.
In coordination with the South Burlington Police Department screen and refer individuals diverted due to criminal or civil ordinance violations to appropriate services to address unmet social needs.
In coordination with the City of South Burlington coordinate referrals for South Burlington residents in need of services that wish not to contact emergency services.
Assist individuals who experience barriers to accessing routine care and social services.
Support individuals in developing strategies to reduce repeated use of police, emergency services, and hospital emergency departments.
Collaborate, consult, and coordinate with service providers across the system of care.
Complete all required documentation, including statistical, clinical, and outcome reports.
Perform related duties as assigned, within scope of practice.

Benefits

Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
Two Dental options
Vision Insurance
Employer 401(k) contributions
Employer Paid Life, AD&D, Short Term and Long Term insurance
Medical & Childcare Flexible Spending Account
Childcare Stipend
Employee Assistance Program
Employee referral program with financial payment
Discounted online undergraduate/graduate courses through Champlain College truED
Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!