Outreach Certified Peer Specialist
About The Position
Be part of a team that values connection, accountability, and real impact. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll be part of a team that is clear about expectations, supportive and accountable, focused on outcomes that matter to people, and committed to helping people live the healthiest and fullest lives possible – while making sure our staff can do the same. As an Outreach Certified Peer within a CCBHC (Certified Community Behavioral Health Clinic) model, you will play a critical role in engaging individuals who are disconnected from services or at risk of falling through the cracks. Drawing from your lived experience, you will meet people where they are — physically, emotionally, and spiritually — to offer support, connection, and the belief that recovery is possible. Your efforts will help bring individuals into care and guide them along their recovery journey through trust, compassion, and empowerment.
Requirements
- Lived experience with mental health and/or substance use recovery, and willingness to share your journey to inspire others.
- Experience navigating behavioral health systems or overcoming life challenges related to mental health or addiction.
- Valid New York State Peer Certification (Provisional or Full) such as CP, YPA, FPA, CRPA or other.
- Strong interpersonal, active listening, and communication skills.
- Comfort working independently in field-based or community environments.
- Flexibility to work non-traditional hours (evenings, weekends, or early mornings as needed).
- Collaborative mindset and ability to work within multidisciplinary teams.
- Basic proficiency in documentation and mobile communication tools.
Nice To Haves
- Experience providing peer support in outreach, street-based, or community settings strongly preferred.
- Knowledge of harm reduction, trauma-informed care, and recovery-oriented practices.
- Understanding of local systems (e.g., shelters, clinics, hospitals, crisis services).
Responsibilities
- Engage and Inspire Hope: Proactively connect with individuals in community settings (e.g., streets, shelters, homes, hospitals) with empathy and belief in their potential for recovery.
- Foster Empowerment and Trust: Encourage individuals to define their goals, identify strengths, and take steps toward self-determined wellness.
- Model Recovery: Use your own recovery story to show that healing and progress are achievable.
- Initiate and Sustain Connection: Build trust through consistency, nonjudgmental support, and authentic presence in the field.
- Reduce Barriers to Care: Help individuals navigate systems and overcome obstacles that prevent access to behavioral health and social services.
- Facilitate Linkage to Services: Guide individuals toward clinical care, housing, benefits, and community-based supports.
- Support Community Integration: Encourage participation in meaningful activities, social networks, and recovery-oriented resources.
- Field-Based Resource Navigator: Deliver information and connect individuals to services during outreach encounters.
- Trusted Guide & Supportive Listener: Offer emotional support grounded in empathy and shared experience.
- Recovery Ally: Serve as a mentor and motivator, walking alongside individuals through initial and ongoing stages of recovery.
- Flexible Problem Solver: Identify and troubleshoot challenges that interfere with engagement or stability.
- Cultural Broker: Bridge gaps in understanding between individuals and systems using language and lived perspective.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
