Outreach and Engagement Specialist

Wellspring Family Services•Seattle, WA

3d•Hybrid

About The Position

The Outreach and Engagement Specialist advances the organization’s mission by connecting veteran families in King County to supportive resources, services, and advocacy. This role leads outreach and engagement efforts, builds partnerships with community and veteran service organizations, and helps foster a coordinated network of support that promotes the well-being of veterans and their families. If you are passionate about community impact, thrive in relationship-based work, and believe in the power of housing stability — this is the role for you.

Requirements

3+ years of experience in outreach, case management, or social services
Experience serving veterans or military families preferred.
Knowledge of veterans’ benefits, resources, and community services.
Strong communication, organizational, and relationship-building skills.
Demonstrated cultural competency and commitment to diversity, equity, and inclusion.
Proficiency with Microsoft Office and databases, and basic technical troubleshooting.
Valid driver’s license and reliable transportation.

Responsibilities

Conduct outreach through community events, workshops, and meetings to promote services for veterans’ families.
Build and maintain partnerships with veteran organizations, community agencies, and local government.
Provide information, referrals, advocacy, and navigation support to help veteran families access benefits and services.
Assess family needs, support individualized service planning, and conduct follow-ups to ensure continuity of care.
Collaborate with the Program Manager to strengthen partnerships and address gaps in services.
Maintain accurate records, prepare financial assistance documentation when applicable, and support reporting requirements.
Develop and deliver training and educational material to increase community awareness of veteran family needs.