Outpatient Transporter

Ramey-Estep / Re-group•Crestview Hills, KY

About The Position

Provides transportation for families and individuals involved with the KSTEP program to medical and/or mental health appointments. The primary responsibility of all staff is to ensure the safety and well-being of RE clients. The role supports RE’s mission, vision, and values and adheres to the agency’s code of ethics, policies, procedures, accreditation requirements, and regulatory compliance. Staff are expected to foster positive interactions with clients and coworkers, maintain confidentiality, communicate effectively, participate in professional development, manage resources responsibly, and report suspected abuse to appropriate authorities and RE. The position transports clients to medical appointments in the community, maintains supplies and a clean, safe environment, and documents transportation requests in the family EHR record. Other duties may be assigned. The schedule is typically Monday through Friday on the day shift, although holidays, weekends, evenings, and overtime may be required. Work includes travel that may be extended, and may involve an intense, unpredictable population, possible verbal or physical aggression, and fast-paced crisis response.

Requirements

High school diploma or GED.
Must be at least 21 years of age.
Excellent communication and conflict-resolution skills.
Proficiency with Microsoft Word, Excel, PowerPoint, and other applications used by the organization or regulatory agencies.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write, and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test, proof of a negative chest X-ray, or other documentation.
Successful completion of Excellent Foundations.
Maintain 20 hours of annual training.
Maintain CPR/First Aid training.

Responsibilities

Ensure the safety and well-being of RE clients.
Transport clients to medical appointments in the community as needed.
Ensure materials and supplies are available and maintain a clean, safe environment for clients and staff.
Document each transportation request on the Transportation Record Form in the family EHR record.
Support RE’s mission, vision, and values and comply with its code of ethics, policies, and procedures.
Support functions that attain and maintain accreditation and regulatory compliance.
Promote positive interactions through maturity, respect, teamwork, confidentiality, and sensitivity to cultural and other differences.
Communicate effectively, including proper use of agency communication systems.
Participate in professional development to attain and maintain competency.
Manage financial and physical resources effectively.
Report incidents of abuse or potential abuse involving clients to appropriate authorities and RE.
Perform other duties as assigned.