Outpatient Services Clerk – Cardiopulmonary (PRN)
OSF HealthCare•Escanaba, MI
•Onsite
About The Position
The Outpatient Services Clerk supports hospital departments that provide outpatient and diagnostic services. Receives patients into the department, communicating effectively with each patient to verify identity and confirm arrival in the department in the EMR. Courteously handles phone inquiries from providers, patients and others in the highest level appropriate to the position. Schedules and confirms patient appointments from work queues and direct phone referrals, securing and transcribing paper orders into the EMR.
Requirements
- High School/GED
- 1 year clerical or secretarial experience in health care setting
- Working knowledge of Microsoft Office applications and website navigation
- Problem solving, conflict management, time management, good oral and written communication skills
Nice To Haves
- Completion of medical terminology course or equivalent
Responsibilities
- Receives patients into the department
- Communicates effectively with each patient to verify identity and confirm arrival in the department in the EMR
- Handles phone inquiries from providers, patients and others
- Schedules and confirms patient appointments from work queues and direct phone referrals
- Secures and transcribes paper orders into the EMR
Benefits
- 401k with 5% match
- Tuition Reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
