OUTPATIENT SERVICES ASST
Independence Health System•Butler, PA
•Hybrid
About The Position
Greets, assists patients, and directs phone calls to the proper area in a professional, efficient manner. Registration of patients using established procedures to initiate medical record, patient accounting, and enters orders into Meditech. All registration processes to be completed with a high degree of accuracy with special attention to the collections of financial information, authorizations and referrals if required and other related requirements. Performs phlebotomy and EKG exams.
Requirements
- High School Diploma, GED or higher level of education.
- Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Nice To Haves
- Completion of Phlebotomy Training Program or equivalent training
- Six months experience in a position utilizing medical terminology or one year health care registration and health care insurance knowledge.
- Experience in Healthcare setting.
Responsibilities
- Greets patients upon entry to the building.
- Performs accurate and efficient patient registration data entry into the computer system, proper paperwork is completed and scanned.
- Ensures ABN’s, referrals, and Insurance authorizations are obtained when indicated.
- Monitors the patient waiting areas with an awareness of housekeeping and maintenance issues.
- Takes initiative to enter work orders and communicate to appropriate parties as well as alert supervisor of issues or concerns.
- Assists the imaging staff and our patients by providing physical assistance or any support necessary to support patient flow/satisfaction.
- Is a patient advocate by answering any questions they may have during registration and/or apprises them of any delays or information they may require regarding their exam.
- Accurately obtains quality blood specimens suitable for analysis with minimal recollection rates according to procedures.
- Performs EKG exams according to established protocols and policies.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
