OUTPATIENT SERVICES ASST-PRN

Johnson Memorial Hospital•Franklin, IN

3d•Onsite

About The Position

This position assists with the admission process of patients in the Oncology department, which may include patient orientation, obtaining vital signs and measurements, documenting information, and relaying relevant information to the nurse. The role involves assembling and maintaining patient records, transcribing orders, entering patient charges, and assisting in collecting research data. Responsibilities also include handling telephone calls, scheduling patients, delivering patient care according to standards, and reinforcing nurse's teaching. The role requires greeting patients and families, providing directions and information, and breaking down charts after patient dismissal. Additionally, the position involves managing mail, maintaining a clean work environment, inventorying and restocking supplies, storing linens, cleaning equipment, and transporting specimens, supplies, and medications. The role also includes assisting with procedures, performing specimen collection (including venipuncture), verifying test information and patient identification, and transporting patients. Responding to patient and family requests in a timely manner, participating in professional development and hospital committees, and promoting the Hematology/Oncology Clinic through presentations are also key aspects. All activities must comply with applicable laws, regulations, standards, and Johnson Memorial Health policies, including Blood and Body Substance Precautions. The role requires clear communication and support of the Mission and Values of Johnson Memorial Hospital. Other duties as required will be performed.

Requirements

High school graduate or equivalent required.
Knowledge of medical terminology required.

Nice To Haves

Certified Nursing Assistant or Medical Assistant preferred.
CPR certification preferred.

Responsibilities

Assists with the admission process of patients as necessary which may include patient orientation to the Oncology department, obtaining vitals signs and measurements, appropriately documenting information and relays all relevant information to the nurse.
Assembles and maintains patient record materials according to Oncology needs. Transcribes orders, enters patient charges, assists in collecting research data.
Answers and appropriately handles incoming telephone calls, including taking messages, routing calls, and obtaining/providing information; Assists in the scheduling of patients.
Delivers patient care promptly, accurately, and according to applicable standards, policies, procedures, and patient care plans. Relays relevant and appropriate information to nurse or physician. Reinforces compliance of nurse's teaching and plan of care for the patient.
Greets patients and families. Provides an atmosphere reflecting courtesy and warm concern for the patient's well-being. Provides directions and information to patients, families, and visitors.
Breaks down charts following patient dismissal and forwards to Medical Information.
Picks up mail from physician mail room, Central Supply, and fax machine and appropriately distributes.
Maintains a clean and orderly work environment.
Keeps work area clean and organized.
Inventories, orders, and restocks supplies to insure availability.
Appropriately stores linens; empties linen hampers as needed.
Removes equipment and supplies not in use.
Cleans equipment and returns to appropriate location for storage.
Picks up and delivers specimens, supplies and medications from/to other departments.
Assists physician and/or nurse with procedures. Performs specimen collection procedures, including venipuncture or skin puncture, following established protocols for handling, containers, transport, and patient preparation. Verifies information regarding tests requested and patient identification.
Transports patients to other departments as necessary.
Responds to patient and family requests/needs in a timely manner and performs appropriate intervention.
Actively participates in professional role development including continuing education. Participates as a member of hospital committees as requested.
Participate in the promotion of the Hematology/Oncology Clinic through presentation of programs to staff and outside groups.
Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions.
Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Hospital.
Performs other duties as required.