Outpatient Program Director

BEACON BEHAVIORAL SUPPORT SERVICES•Cedar Park, TX

10d

About The Position

The Outpatient Program Director is responsible for leading day-to-day operations, supporting the growth, quality, and performance of Beacon’s outpatient behavioral health program. This role involves overseeing team leadership, financial performance, operational execution, hiring support, patient growth initiatives, and cross-functional projects, all while strengthening program outcomes through consistent execution and accountability.

Requirements

3–5 years of relevant leadership experience, preferably in behavioral health, healthcare operations, outpatient services, or a related setting.
Experience leading teams and managing performance, priorities, and day-to-day operations.
Working knowledge of financial management, including budgeting, productivity, and operational performance metrics.
Demonstrated ability to support growth initiatives, marketing partnerships, new patient access, and referral development.
Experience supporting hiring, onboarding, staffing, and team development.
Strong communication, problem-solving, organizational, and follow-through skills.
Bachelor’s degree preferred.

Nice To Haves

Behavioral health or outpatient program operations experience.
Experience scaling or improving a program, service line, or clinic operation.
Experience partnering with clinical, administrative, marketing, and senior leadership teams.

Responsibilities

Lead, support, and develop outpatient program teams to ensure consistent performance, accountability, and engagement.
Oversee daily program operations to ensure services are delivered efficiently, consistently, and in alignment with organizational expectations.
Monitor program financials, including budget performance, productivity, staffing needs, and operational opportunities.
Partner with leadership to execute program strategy, growth priorities, and performance improvement initiatives.
Support hiring, onboarding, staffing plans, and retention efforts for clinical and operational team members.
Partner with marketing, admissions, and business development teams to support new patient growth, referral development, and market visibility.
Identify operational barriers and drive initiatives that improve access, patient experience, team effectiveness, and program performance.
Use data and reporting to track key metrics, communicate progress, and recommend actions.
Maintain strong relationships with internal partners, providers, team members, and external referral sources.
Ensure compliance with applicable policies, procedures, documentation expectations, and regulatory requirements.