Outpatient Coordinator, Behavioral Health

Lifepoint Health • Ottumwa, IA

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About The Position

The Outpatient Coordinator supports behavioral health outpatient operations at Ottumwa Regional Medical Center. The role handles admission-related processes and paperwork, tracks patient care documentation and assessments, maintains therapeutic materials for clinicians, coordinates programming schedules and patient group assignments, and assists with charge reconciliation and entry.

Requirements

• High school degree or equivalent.
• Valid driver’s license.
• CPR certification and Crisis Prevention Training (CPI) required within 30 days of employment and before any patient contact.
• Experience with clerical duties.

Nice To Haves

• Previous experience on an inpatient unit is preferred.

Responsibilities

• Monitor and complete necessary audits for patient care tracking.
• Handle all aspects of the admission process.
• Support completion of pre-admission paperwork, as applicable.
• Track and collect required assessments and surveys.
• Maintain supplies of therapeutic tools, such as worksheets, videos, and games, for clinician use.
• Maintain the programming schedule according to therapist dictation.
• Support charge reconciliation and enter charges as required.
• Support the team with patient group assignments and coordination efforts.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED