Outpatient Coordinator, Behavioral Health

Lifepoint Health • Ottumwa, IA

8d

About The Position

The Outpatient Coordinator supports outpatient behavioral health operations by coordinating patient admissions, tracking required care documentation, and assisting clinicians and the care team with program logistics. The role monitors and completes audits for patient care tracking, handles the admission process, and assists with pre-admission paperwork, assessments, and surveys. The coordinator maintains therapeutic materials for clinician use, keeps the programming schedule according to therapist dictation, assists with charge reconciliation and data entry, and coordinates patient group assignments.

Requirements

• High school degree or equivalent.
• Valid driver’s license.
• CPR certification and Crisis Prevention Training (CPI) required within 30 days of employment and before any patient contact.
• Experience with clerical duties.

Nice To Haves

• Previous experience on an inpatient unit.

Responsibilities

• Monitor and complete necessary audits for patient care tracking.
• Handle all aspects of the admission process.
• Support completion of pre-admission paperwork as applicable.
• Support tracking and collection of required assessments and surveys.
• Maintain supplies of therapeutic tools, including worksheets, videos, and games, for clinician use.
• Maintain the programming schedule according to therapist dictation.
• Support charge reconciliation and required data entry.
• Assist the team with patient group assignments and coordination.

Benefits

• Medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED