OUTPATIENT CASE MANAGER
About The Position
At Sana Lake Recovery, we treat substance use and mental health disorders as a chronic disease that is unique to each of our members. Our programs have been designed to be member-centered, catering to personalized needs throughout the entire healing process. We offer a full continuum of care from medical detox to recovery supportive housing with treatment options in the St. Louis area. Our unique approach stems from our dedicated commitment to exceptional care, evidence-based practices, and compassionate staff. The intimate settings provided by Sana Lake cultivate an environment that facilitates meaningful recovery and promotes an overall sense of well-being. Sana Lake is expanding rapidly and is seeking an Outpatient Case Manager who is passionate about helping individuals and families recover! The Outpatient Case Manager works closely with the Clinical Operations Director to support daily operations and ensure high-quality, coordinated patient care. This role actively participates in daily huddles and census management meetings, collaborates with medical services staff to assist with day-to-day tasks, and facilitates the timely request, collection, and transmission of medical records. The Outpatient Case Manager coordinates care with outside providers and referral sources to promote continuity of care and positive patient outcomes. Additionally, this position contributes to team communication and program effectiveness through active participation in weekly staff meetings and ongoing collaboration with interdisciplinary team members.
Requirements
- Bachelor’s Degree in a related field, or a combination of an associate’s degree and relevant experience to meet the required standard
- Minimum of 1 year of experience in substance use treatment preferred.
- Medical Assistant Certification, preferred
- Familiar with electronic health records
- Excellent typing skills
- Knowledge of HIPAA
- Excellent organizational and multitasking skills
- Excellent customer service skills
Responsibilities
- Support daily operations and ensure high-quality, coordinated patient care.
- Actively participate in daily huddles and census management meetings.
- Collaborate with medical services staff to assist with day-to-day tasks.
- Facilitate the timely request, collection, and transmission of medical records.
- Coordinate care with outside providers and referral sources to promote continuity of care and positive patient outcomes.
- Contribute to team communication and program effectiveness through active participation in weekly staff meetings and ongoing collaboration with interdisciplinary team members.
Benefits
- Comprehensive medical, dental, vision, life insurance, and disability plan options
- Competitive 401(k) Retirement Savings Plan - up to 5% match!
- Company-paid basic life insurance
- Paid Time Off and Paid Holidays
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- License/Certification Reimbursement
- Professional development funds
- Professional licensure supervision options
- Staff recognition program
- Sana Spirit Days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
