Outpatient Administrative Assistant - Heart and Vascular Institute

Arnot Health System•Elmira, NY

16h•Onsite

About The Position

Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support our Heart and Vascular Institute. This role is essential in ensuring smooth daily operations by handling administrative duties, patient registration, scheduling, and billing. The position is full-time, Monday - Friday, with a day shift schedule. The role involves front desk and patient check-in, billing and documentation, scheduling and check-out, patient support, office administration, and compliance and training.

Requirements

High school diploma required
Minimum of three years of medical office experience preferred
Excellent communication, organizational, and multitasking abilities.

Nice To Haves

Coursework in secretarial sciences preferred
Knowledge of medical coding is a plus

Responsibilities

Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
Process billing superbills, track daily encounters, and manage medical records requests.
Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
Order supplies, distribute mail, and ensure smooth practice operations.
Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.