Outlet Sous Chef

Hard Rock Hotel & Casino OttawaLas Vegas, NV
Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in the hospitality and entertainment industry. The company operates venues in over 70 countries, including Rock Shops®, Live Performance Venues, and Cafes. HRI has also expanded into the digital space with Hard Rock Digital, offering online and retail sportsbooks and internet gaming. Hard Rock boasts the world's largest collection of music memorabilia and has received numerous accolades for its outstanding guest satisfaction and business management. The company is committed to its team members, recognizing their importance to success and offering a comprehensive benefits package to support their health, future planning, and work-life balance.

Requirements

  • Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary.
  • Possess all local food management and safety.
  • Ability to learn and bring "out of the box" ideas to their team.
  • Genuine enthusiasm and aptitude for food.
  • Excellent verbal and written communication skills.
  • High level of business acumen and common sense.
  • Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
  • Must possess strong communication and listening skills, excellent speaking, reading and writing.
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
  • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
  • Fluency in English required.

Nice To Haves

  • Multiple language abilities a plus

Responsibilities

  • Be the second in command in the cafe, following the Kitchen Manager and/or Executive Chef.
  • Ensure Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly.
  • Support the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.
  • Support and assist in the preparation and design of all food orders.
  • Maintain the highest standards of brand, local health, safety, and food preparation hygiene.
  • Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand.
  • Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the.
  • Foster an environment of customer service in which all team members put the guest first in every.
  • Execute established food standards for overall guest satisfaction that meet or exceed brand.
  • Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to.
  • Support staff development and advancement along well-defined career.
  • Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee.
  • Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary.
  • Possess a self-motivated approach to his/her own personal and professional growth.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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