Outlet Server

Marcus Corporation•Lake Geneva, WI

12h•Onsite

About The Position

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Server at Grand Geneva Resort & Spa, it will be your responsibility to tailor the experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

Requirements

High school diploma or equivalent preferred.
Minimum two years of service experience in fine dining.
Basic knowledge of food and beverage preparation, service standards, and etiquette.
Proficient in reading, writing, and speaking English.
Service-oriented with the ability to take direction.
Strong communication skills and familiarity with hospitality.
Ability to build effective relationships with management, staff, and the public.
Transport trays up to 30 lbs. through crowded spaces.
Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

Greet guests and explain specials & promotions.
Understand the menu and wine list, including ingredients and preparation.
Record and input guest orders into the Point of Sale system.
Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
Replenish beverages and ensure overall guest satisfaction.
Collect payment, thank guests, and invite them to return.
Complete side work and cleaning tasks, including restocking and replenishing condiments.
Maintain self-banking procedures.
Perform additional duties as assigned by the Manager.

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment)
company-paid life insurance
employee assistance program offer
401k with employer match