Outlet Sales Support Associate, Part Time - Outlets at Orange
About The Position
The Outlet Selling Team member’s primary responsibility is to drive sales and profit by servicing and selling to customers. With a Customer First mindset, the associate greets and acknowledges customers, provides outstanding service, offers guidance and suggestions, and helps maintain an excellent shopping environment. The role also supports new-receipt merchandising, selling-floor recovery and maintenance, and sales-enhancement initiatives that improve the customer experience and store operating efficiency, including pricing, merchandise handling, and stockroom maintenance. The associate provides an engaging off-price service experience on the selling floor, at checkout, and in fitting rooms; completes point-of-sale transactions; supports loyalty and credit-card enrollment goals; maintains and replenishes merchandise; helps process logistics and markdowns; and follows operational, safety, security, and merchandise-protection procedures. The position requires prolonged standing and walking, frequent use of technology, and lifting or moving items weighing up to 50 pounds. The schedule is flexible and includes retail hours, which may include days, evenings, weekends, and holidays.
Requirements
- High school diploma or equivalent.
- Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Ability to use and navigate various technological devices.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
- Ability to stand and walk for prolonged periods.
- Ability to reach, crouch, kneel, stoop, distinguish colors, and climb ladders as required.
- Ability to frequently lift or move up to 50 pounds.
Responsibilities
- Provide engaging, welcoming customer service on the selling floor, at checkout, and in fitting rooms.
- Complete register transactions, including sales, returns, Bloomingdale’s credit cards, payments, and cash counting, efficiently and accurately.
- Meet company standards for loyalty enrollments and open at least one new credit account for each week’s hours worked up to 20 hours.
- Acknowledge customers and support an outstanding experience reflected in Net Promoter Score feedback.
- Stay knowledgeable about current merchandise assortments and new deliveries, and demonstrate an interest in selling.
- Merchandise new receipts; recover, replenish, and maintain the selling floor to prescribed standards; and backstock surplus new receipts.
- Maintain fitting rooms and report maintenance needs to store leadership.
- Ensure merchandise is customer-ready by addressing missing tickets and security tags or equipment, and moving damaged items to the designated stockroom area.
- Support logistics work during high-workload periods, including markdowns, outbound merchandise pulls, and receipt processing.
- Protect company assets and follow operational procedures for access control, merchandise protection, safety, and security of high-value goods.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
