Outlet Sales Associate

Restoration Hardware • Brentwood, TN

11h

About The Position

RH is seeking a passionate, sales-driven Outlet Sales Associate who delivers extraordinary customer experiences. RH Outlets offer an elevated luxury-value experience and curate beautifully crafted home furnishings, including discontinued, returned, and slightly imperfect items. Working with team members across the store, the associate proactively engages customers and provides personalized service and attention. The ideal candidate is customer-focused, champions the RH brand, embraces quality, and builds lasting relationships.

Requirements

• At least 1 year of retail experience, preferably in home furnishings.
• Proven success exceeding sales objectives through relationship-driven selling and product expertise.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Ability to lift and move items up to 50 lbs while using appropriate equipment and following safety guidelines.
• Ability to maneuver throughout the sales floor and stockroom.
• Ability to meet physical demands that include prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

• Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service.
• Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions.
• Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs.
• Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic.
• Accurately and efficiently process sales transactions to ensure a seamless purchasing experience.
• Drive sales performance by contributing to team goals and supporting overall store success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed