Retail Outlet Warehouse - Product Support Associate

Bob's Discount Furniture•Downers Grove, IL
•Onsite

About The Position

Bob’s Discount Furniture is hiring motivated, reliable, and team-oriented Product Support Associates to help keep its retail stores operating smoothly. The role supports store operations by receiving and staging merchandise and maintaining the safety, cleanliness, and visual standards of the showroom and warehouse. It is a hands-on, in-store position requiring flexibility, teamwork, and readiness to work evenings, weekends, and holidays. The associate helps deliver a positive customer experience while contributing to a fast-paced retail environment. Full-time or part-time work is available.

Requirements

  • Must be at least 18 years old.
  • Ability to work a retail schedule, including nights, weekends, and holidays.
  • Comfortable lifting, moving, and assembling merchandise.
  • Strong teamwork, listening, and communication skills.
  • Ability to stand, bend, lift, and move furniture weighing up to 75 pounds.
  • Frequent walking throughout the warehouse and showroom.
  • Manual dexterity and ability to use tools for assembly.
  • Reliability, attention to detail, communication, and teamwork.

Nice To Haves

  • Prior experience in a retail stockroom, warehouse, or back-end operation.
  • Customer service mindset and positive attitude.
  • Ability to follow safety protocols and company guidelines.
  • Career-mindedness and a desire to grow within the company.
  • Problem-solving, organization, and active listening skills.

Responsibilities

  • Receive and stage merchandise.
  • Support product assembly and visual merchandising.
  • Maintain safety, cleanliness, and visual standards in the showroom and warehouse.
  • Help store operations and contribute to a positive customer experience.
  • Work as part of a team and interact with customers as needed.

Benefits

  • Competitive medical, dental, and vision insurance.
  • Paid vacation, personal days, sick days, holidays, and birthday.
  • 401(k) profit-sharing plan with company match.
  • Employer-paid life insurance and voluntary coverage options.
  • Pet insurance and employee wellness programs.
  • Financial assistance through Bob’s Bail Out and Helping Hand Programs.
  • On-the-job training, career growth, and internal advancement.
  • Employee discount starting Day 1.
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