Outlet Host/Hostess - Youyu Noodle Bar

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

20h•Onsite

About The Position

It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating, and engaging the guests during their dining experience. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you!

Requirements

Minimum six (6) months of related experience required
Able to work a varied work schedule to include nights, weekends, and holidays.
Must have excellent communication skills.
Be flexible and adaptable to change.

Responsibilities

Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
Maintain a professional and positive attitude at all times
Maintain complete knowledge of the menu offerings
Escort guest to their table
Communicate clearly to management and other host to ensure that the restaurant operates efficiently
Thank guests with genuine appreciation and provide a fond farewell
Answer restaurant telephone courteously and efficiently
Speak to guests and co-workers using clear, appropriate and professional language
Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
Notify management of maintenance repair issues
Complete any additional reasonable requests by management
Rotate seating between 7 rooms to ensure even workloads while using technology (Computers, iPads, etc.)