Outlet Host/Hostess - Council Oak Fish

Hard Rock Hotel & Casino Ottawa • Atlantic City, NJ

6d • $23 • Onsite

About The Position

The Host / Hostess is responsible for welcoming and greeting guests at restaurant, obtaining information from guests and ushering guests to seats while ensuring a positive guest experience.

Requirements

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
• Ability to deliver at a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Responsibilities

• Greets guest at entrance to restaurant in a positive manner.
• Obtains basic information from guest such as name, number in party, and seating preferences.
• Ushers’ guests to sit location at a place that is comfortable to the guests.
• Promotes positive guest/employee relations.
• Answers podium phone.
• Other assignments as directed.

Benefits

• Medical, Time Off and Retirement benefits offered through Local Union Representation
• Free Meals
• Free Uniforms
• Free Parking
• Discounts at Hard Rock properties around the globe
• Discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED