Outlet Host/Hostess - Council Oak
About The Position
The Host/Hostess is responsible for welcoming and greeting guests at the restaurant, obtaining information from guests, and ushering guests to seats, ensuring a positive guest experience in the Council Oak Steaks & Seafood Restaurant. Essential duties include, but are not limited to: Greets guest at entrance to restaurant in a positive manner. Obtains basic information from guest such as name, number in party, and seating preferences. Ushers guests to seat location at a pace that is comfortable to the guests. Promotes positive guest/employee relations. Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Other assignments as directed.
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Greets guest at entrance to restaurant in a positive manner.
- Obtains basic information from guest such as name, number in party, and seating preferences.
- Ushers guests to seat location at a pace that is comfortable to the guests.
- Promotes positive guest/employee relations.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
- Other assignments as directed.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
