Outlet Assistant Leader

Restoration Hardware • Vernon Hills, IL

15h

About The Position

RH is seeking an Outlet Assistant Store Leader to partner with the Outlet Leader in driving operational excellence and fostering a culture grounded in quality and service. The role helps create an environment where teams can thrive and customers enjoy extraordinary experiences. The ideal candidate is a passionate, solutions-driven leader who thrives in a fast-paced setting, embraces challenges as opportunities, and develops teams to achieve extraordinary results.

RH Outlets offer an elevated luxury-value experience in home furnishings. They curate beautifully crafted discontinued, returned, and slightly imperfect items, extending the life of RH designs and making great design more accessible.

Requirements

• At least 3 years of leadership experience in retail, preferably in home furnishings.
• Proven ability to inspire, coach, and develop high-performing teams.
• Analytical and strategic thinking, with sound decision-making skills.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Adaptable and resilient, with a solutions-focused approach to change and challenges.
• Flexibility to work a dynamic schedule across all operational hours.
• Ability to lift and move items up to 50 lbs. using proper equipment and safety techniques.
• Ability to maneuver throughout the sales floor and stockroom.
• Ability to perform prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

• Coach, lead, and develop the team in partnership with the Outlet Leader.
• Review and analyze business performance to identify opportunities and achieve extraordinary results.
• Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives.
• Maintain merchandising standards that reflect the RH brand and Outlet vision.
• Ensure visual presentation supports safety, cleanliness, and operational excellence.
• Model adaptability and guide the team through change with a solutions-focused approach.
• Represent the RH brand through communication, personal presentation, and professionalism.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed