Outdoors Guest Service Attendant (Nine Mile)

Flagstop Car Wash•Richmond, VA

2d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing car wash company. We are seeking enthusiastic individuals for our Outdoors Guest Service Attendant position. This role is ideal for those who enjoy working in a fast-paced, dynamic environment and prefer working outdoors in various weather conditions. As an official partner of VCU, the Richmond Flying Squirrels, and Richmond Spiders, we offer a fun and rewarding career path with opportunities for growth within the company. We have over 30 locations, aiming to place you at a site close to home.

Requirements

Must be at least 16 years of age.
Must have reliable transportation.
Must be able to lift 50lbs.
Must have exceptional customer service skills.
Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

Bubbly, friendly, outgoing personality.
Tech skills to navigate through iPads and Kiosks.

Responsibilities

Provide exceptional customer service to guests.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with the professional uniform.
Use iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Work effectively as part of a team.
Learn about the car wash operations daily.
Show up to work on time and ready to provide a fantastic customer experience.

Benefits

Competitive Pay: $15/hour starting, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $17.50/hour. Potential for higher earnings with no cap on commissions/bonuses.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Internal promotion opportunities available.
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
Employee Recognition Opportunities.
Employee Referral Program: Earn up to $300 for referrals.
Learning & Development Resources: Ongoing Training & Development, with opportunities to become a leader.
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information provided through the GRTC RideFinders Program, carpooling, or ridesharing options.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO): Available after accrual.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash.