Outdoors Guest Service Attendant (Parham)

Flagstop Car WashHenrico, VA
Onsite

About The Position

Join Flagstop, recognized as a Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking a dynamic individual to join our team in a fast-paced, exciting environment. This full-time position requires weekend availability and offers the opportunity to work outdoors in various weather conditions. We have over 30 locations and aim to place you at a site close to your home. Our team members enjoy competitive pay, flexible schedules, and significant growth opportunities, as we promote from within.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • Must be available to work on Saturdays and Sundays.

Nice To Haves

  • Positive attitude.
  • Bubbly, friendly, outgoing personality.
  • Tech skills to navigate iPads and Kiosks.
  • Enjoy working with a team and learning new things.

Responsibilities

  • Provide exceptional customer service to guests.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with the professional uniform.
  • Use iPads and Kiosks to assist customers with their accounts.
  • Work effectively with a team and learn about the car wash operations.
  • Ensure timely arrival and readiness to provide a fantastic customer experience.
  • Encourage customers to download and use the company app for an enhanced car care experience.

Benefits

  • Competitive Pay starting at $15/hour, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $17.50/hour.
  • Flexible Schedules (morning, afternoon, and evening shifts available).
  • Growth Opportunities (promotion from within).
  • Outdoor work environment.
  • Convenient work locations close to home.
  • Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
  • Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
  • Employee Recognition Opportunities.
  • Employee Referral Program: Earn up to $300 for referrals.
  • Learning & Development Resources: Ongoing Training & Development.
  • Technology & Tools: User-friendly app for self-service processes.
  • Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships.
  • Transportation Resources: Information through the GRTC RideFinders Program, carpooling, or ridesharing options.
  • Educational Support: College Tuition Assistance for college students.
  • Financial Wellness: 401K with up to 3% company match.
  • Paid Time Off (PTO): Accrued after use.
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.
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